12/11/2023 0 Comments Eastern kentucky expo center scheduleIf your seller doesn't deliver the tickets in time for your event we will coordinate your refund with the ticket seller. Regardless of the delivery method on your order, your tickets will arrive in time for the event. Your tickets will be delivered in time for the event. If you are unhappy with the alternate tickets that your seller proposes or supplies, please contact us immediately and we will investigate the issue to help you reach an amicable agreement with the seller. We understand that "equal or better than" may be subjective. In case of a significant seating change from the section and row on your original ticket order, your seller must proactively contact you and confirm any substitution. The sellers who list tickets on our marketplace are required to provide tickets for the exact seating they advertise, or else provide equal or better seating. (Written or stamped "voids" on tickets don't qualify as verified proof.) Your tickets will be the same as, equal to, or better than what you requested in your order. We require this verified proof to secure your refund from the ticket seller who supplied your tickets. In the unlikely event of an issue gaining entry at the venue, you will need a written letter from the venue on it's letterhead, or even a simple email identifiable from the venue, verifying that there was a problem scanning the tickets. Your seller's contact information is included on your email receipt. Please contact your ticket seller immediately if you have trouble gaining entry to the event. Your tickets will be legitimate and valid for entry at the event.Īll tickets sold on our site are authentic tickets valid for entry to the specified event. Your event-going experience should be memorable - for all the right reasons! That's why we have a 100% money-back guarantee so that you can shop with confidence.
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